Was your call answered in a fiendly, helpful and efficient fashion?  1   2   3   4   5 

Was your service appointment convenient for you?  1   2   3   4   5 

Was your appliance repaired in a timely manner?  1   2   3   4   5 

Was our technician respectful to you and your property?  1   2   3   4   5 

Was your appliance repaired to your satisfaction?  1   2   3   4   5 

How would you rate your overall experience with our company?  1   2   3   4   5 

Would you use our company again or refer us to a friend or neighbor? Yes  No 

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